Apple announced a new service program to fix iPhone 14 Plus phones that have rear cameras that won’t show a preview.
Apple has determined that the rear camera on a very small percentage of iPhone 14 Plus devices may exhibit no preview. Affected devices were manufactured between April 10, 2023 to April 28, 2024.
If your iPhone 14 Plus is affected — and you can enter your serial number on the program page to see if yours is — Apple says it or an Authorized Service Provider will service your phone for free. If you’ve already paid to have the camera repaired, Apple says to reach out to ask if you can get a refund.
Eligible phones will be covered by this program for three years after they were originally sold.
